With a new man in her life, Letty is finding it hard to balance motherhood, the shop and her clients - especially without Joy and Nigel around. Over at Claudette's, Joy tries to change herself in order to fit in to the cold, sterile environment. Her Joy "ness" is hard to quash, especially in the presence of Trish Stratus, former wrestler turned media mogul. Meanwhile, left to run the shop, well-intentioned Starr tries to change the rules and finds she is alienating the whole of Letty's clientele. In the mirror story, Nina, an overweight client, is the victim of weight discrimination at work.
Letty's mentor, Pops, arrives at the shop in need of a favor - to give his grandson, Malik, a job at Letty's Salon. Letty is hesitant; Malik looks like a true thug. Joy is against this idea from the start. Meanwhile, Starr is trying to find an acceptable gift for her mother's birthday. When Malik...
Starr oversees some shop repairs, but has trouble trusting the Caribbean work crew with their seemingly haphazard work practices - they don't even have a permit! However, Starr's lack of trust ultimately causes more trouble as she attempts to take on the work herself. Meanwhile, Joy studies for h...
Letty and Richard decide it is time to take their relationship to the next level and go away for the weekend. However, when Thea, Richard's wife, comes into the shop to ask Letty to leave Richard alone, Letty has second thoughts about dating a separated man. Meanwhile, Starr has her first date wi...